Here are some examples of potential use cases, and where they might fit in the dashboard.
The front page needs to be an easy way in so people get an overall impression of what the service can provide. There will be a number of ‘headline areas’ which will show a couple of simple graphs and some descriptive text outlining other analyses that could be performed (this won’t necessarily be an exhaustive list though).
|Headline area||Possible graphs||Possible text examples|
|Demographics||Student book borrowing by ethnicity||Look at how your staff and students use library resources such as books, the library space, e-resources and PCs, broken down by characteristics such as age, ethnicity, country of residence, disability (for students) and career stage (for staff). Benchmark against other institutions and look at changes over time.|
|Staff e-resource use by career stage|
|Discipline||Year-on-year student e-resource usage by discipline||Look at how your staff and students use library resources such as books, the library space, e-resources and PCs, broken down into disciplinary groups. Benchmark against other institutions and look at changes over time.|
|Staff book usage by discipline|
|Student use||E-resource usage against final grade||Look at how your students use library resources and how this relates to their final outcomes and the recommended reading for their course. Benchmark against other institutions and look at changes over time.|
|Number of e-resources used by department, benchmarked against other disciplines|
|Staff use||Staff book use year on year, benchmarked against other institutions||Look at how your researchers use library resources and how this relates to outcomes such as publications and funding applications. Benchmark against other institutions and look at change over time.|
|Staff e-resource use against H-index|
|Collection management||Copac collections management project||Look at how your students and staff use your library resources: for example, which items are most used from reading lists and which are not used, inter-library loans requests by department. Benchmark against other institutions and look at change over time.|
|Use of content on reading list against content not on reading list, benchmarked against other institutions|
|Outcomes||Library visits by students who did and didn’t drop out||Look at usage of library resources by your staff and students and see what relationships this has with outcomes such as final grade, dropping out (for students) or funding applications (for staff). Benchmark against other institutions and look at change over time.|
|Number of e-resources used against value-add|
On this front page we would probably also want a sidebar which offers links to information on how to use the resource, some possible guidelines for the ways you might want to use the information that you get out of it (the use cases that we were discussing) and a link which takes you directly to a page where you can build whatever enquiry you want, so that people don’t have to go through the headline areas if they don’t want to or can’t work out where their enquiry would be held.
Individual use cases
This would involve delving down in a bit more detail from the headline areas and showing how the tool might work in practice, with a range of graphs and options for creating graphs. We should probably do a couple of cases which open up the discussion about data availability and standardisation. Good examples of this might be something which includes the demographic or discipline data, and something which involves outcomes such as final grade or publications (for staff). It will be useful to get other peoples’ take on the problems we might encounter.